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How are claims reimbursements calculated (£)?

  • Reimbursements are determined in US dollars and paid in the requested currency based on currency exchange rates as published on the date the Master Cancel coverage is purchased. Transaction fees may apply.
  • Reimbursements are offset by any successful re-booking fees earned.
  • For agencies: The agency keeps the standard commission on the re-bookings. For example, if a £1,000 stay is re-booked for £550, and your standard commission is 5%, you will be reimbursed £532.50 [£1,000 lost booking -£550 re-booking amount +£27.50 (5% of the £550 rebooking amount) =£477.50.
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