Can I cancel Master Cancel in a provisional booking that does not convert?
- If you take a provisional booking which doesn’t convert to a confirmed booking (i.e. the guest doesn’t pay) then you can remove Master Cancel so that you don’t need to pay the premium.
- To do this login to the RentalGuardian portal at https://manager.rentalguardian.com. Then go to “Manage > Coverage”. Click on the relevant policy and there is an option to cancel.
- Note that this should only be used for unpaid bookings.